Mange ledere elsker at få ret, men forstår ikke den afgrundsdybe forskel mellem at få at vide “du har ret” i stedet for “det er rigtigt”. Psykologer lærer det som det første på studiet. FBIs gidseltagningsforhandlere satser liv på at kunne det. Og sygeplejersker, læger, pædagoger og plejepersonale ved af bitter erfaring: At de tre […]
Katastrofalt pres er ikke en forudsætning for handling. Det er derimod den sikre vej til at få folk til at tænke kortsigtet, løbe uigennemtænkte risici og tænke mere på sig selv, end på at lykkes sammen. Når man arbejder midt ude i havet, 193 km fra den Skotske kyst i Nordsøen er forskellen mellem problemer […]
En af de mest skadelige myter inden for ledelse er den om modstand mod forandring. Sandheden er, at der ikke er modstand mod forandring. Men der findes masser af inkompetente ledere, der bruger det som undskyldning, når de fejler. Som i stedet for at se på deres ledelse vender skytset mod deres medarbejderes indre psykologi […]
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